The Diary of Alicia Keys Alicia Keys

Prompt Delivery and Professional Packaging

Our long-standing relationships with UPS FedEx DHL and other global carriers lets us offer a range of shipping services. Our warehouse staff will package each item according to our strict requirements. Your goods are thoroughly checked and securely secured prior to shipment. We deliver to thousands of clients every day in a variety of countries. This is an indication of our dedication to being the biggest online retailer in the world. The warehouses and centers for distribution are located in Europe, as well as the USA.

Note: Orders that contain more than one item are assigned a processing time according to the item.

Prior to shipment, we check the item carefully before shipping. Most orders are delivered within 48 hours. The delivery estimate is between 3 and 7 days.

Returns

The stock market is always changing. It's not completely managed by us, as we have multiple parties such as the factory and the storage. Stocks are subject to change at any moment. Be aware that your order is out of stock after your order has been made.

Our policy is valid for 30 days. If 30 days have gone by since your purchase and we are unable to offer an exchange or refund.

The item you purchase must be in its original packaging and be unused. The item must be returned in the original packaging.